Frequently Asked Questions
How does the mail-in service work?
You place an order online, ship us your ECU, we perform the service, bench test it, and then return it to you ready to install.
How long does the service take?
Most services are completed within 1–2 business days of receiving your ECU. Return shipping time is 1-3 business days.
What if my ECU cannot be repaired?
If we determine your ECU is beyond repair, we will contact you with options. In most cases, a diagnostic fee may apply, but you won’t be charged for a full service.
Do you support all vehicles?
Is my ECU tested before being shipped back?
Yes — every ECU is bench tested to confirm it’s working properly before we return it.
What kind of warranty do you offer?
All services include a lifetime workmanship warranty. If a problem arises from our work, we’ll make it right.
How should I package my ECU for shipping?
Wrap the ECU in bubble wrap, place it in a sturdy box, and include your receipt or order number inside the package.All services include a lifetime workmanship warranty. If a problem arises from our work, we’ll make it right.
What shipping methods are available for return?
We offer priority mail return. A tracking number will always be provided.
If you wish a different method of shipping please contact our team at ezecurepair@gmail.com
Can I get a refund if I’m not satisfied?
Yes — we offer a 100% satisfaction guarantee. If you’re not fully satisfied, we’ll refund you as outlined in our return policy.
How do I know your website is secure?
Our website uses SSL encryption (https://) to protect your information. All payments are processed through trusted providers, so your details stay safe.
Can I trust you with my ECU?
Our website uses SSL encryption (https://) to protect your information. All payments are processed through trusted providers, so your details stay safe.
What makes your service reliable compared to others?
We use OEM-grade equipment, provide a lifetime workmanship warranty, and bench test every ECU before return. This ensures your module is fully functional and ready to install.
Do you guarantee your work?
Absolutely. Every service comes with a Customer Satisfaction Guarantee — if you’re not satisfied, we’ll make it right.
Why should I trust an online/mail-in service instead of a local shop?
Unlike many local shops, we specialize exclusively in Auto Electronics. Our tools, experience, and testing process are dedicated to these modules — giving you higher accuracy, faster turnaround, and guaranteed results.Absolutely. Every service comes with a Customer Satisfaction Guarantee — if you’re not satisfied, we’ll make it right.